To exchange the item you recently purchased, first you have to be eligible for the return. Please read our Return and Exchange Policy carefully before proceeding. You can mail us to loverainbowmonkey@gmail.com for further consideration for the exchange. Once we receive your item, if it is eligible for refund/exchange you’ll receive an update regarding the same. Generally it takes upto 5-7days to proceed with your new order. The shipping charges are not refunded in case of an exchange or return. Also you will have to pay the new shipping cost for the exchange of products you’ve opted for.
Items purchased during sale or an exhibition are not eligible for exchange. If you’ve purchased more than one item using any coupons/offers exchange of items will be processed without any coupons/offers application.