When will I receive my refund?

You can check the status of your return in the ‘Orders’ section in “My Account”
Once your return is inspected and approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Rainbow Monkey does not assume responsibility for reimbursement or compensation in the event of return package is lost, stolen or mishandled. We reserve the right to refuse merchandise that does not meet above the return requirements. Please check the Refund and Exchange Policy before processing the return/exchange.