Who we are
Our website address is: https://rainbowmonkey.in
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Returns and Shipping Policies
We process orders as soon as they are received and endeavor to deliver domestically within two weeks. If there are any reasons for us not being able to process your order, or any unforeseen delays, we will get in touch and keep you informed or refund you accordingly. A nominal shipping fee is charged on all orders. The shipping charge can be viewed at the time of placing the order and in all order related emails. This charge shall not be refunded if an item is returned or if the cancellation request is raised after the order is shipped. Title and risk of loss for all products ordered by you shall pass on to you upon shipment to the shipping carrier. If you have any questions pertaining to shipping, please get in touch by email at firstname.lastname@example.org
If you return an order delivered to you, order shipping charges will not be refunded.
Returns will not be accepted under the following conditions:
The Product will be subject to a thorough quality check in order to be eligible for a return. Rainbow Monkey reserves the right to refuse returns if it is not in its original condition, or is worn, altered, washed or damaged not due to our error. End of season sale items are final sale are not eligible for return or exchange. We have a 14 day return policy from date of delivery. We reserve the right to refuse returns that are shipped after this expiry period and unless you notify us within 48hrs, we will assume that you have accepted the products as being in good condition.
Shipping costs for returns will be borne by you and are non-refundable.